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Legal.

Coco & Bella's Terms of Service


This acceptable use policy sets out the terms between you (the visitor to our website) and us (Coco & Bella Creative Design Co. under which you may access our website www.cocoandbellacreativedesign.co.uk (“our site”). 

 

This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

 

Our Terms of Service policy was last reviewed and updated on 2 January 2024. Should you have any questions about the content on this page, contact us at: support@cocoandbellacreativedesign.co.uk 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.  

 

Trademark

 

Coco & Bella Creative Design Co. is a registered trademark and therefore cannot be used without our explicit permission for anything design related.

Cookie Policy

We use cookies to potentially personalise content, to provide social media features and to analyse traffic to our site. Cookies are small text files that can be used by websites to make a user’s experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we require your permission. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, please note that some parts of the Site may not function properly. 

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Privacy Policy

This Privacy Policy governs the manner in which Coco and Bella Creative Design Co. collects, uses, maintains and discloses information collected from users of this website. Users may be asked for appropriate personal identification information to maintain contact when discussing requirements or our services, and for the solicitation of any feedback or service advocacy. Furthermore, we securely disregard any personal identification information we may hold, upon request.

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer (device) and technical information about users' means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with trusted affiliates for the purposes outlined above. 

Coco and Bella Creative Design Co. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.  

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Poster Store Policy

The digital and print poster designs sold on our Site and within our Etsy Poster Store, which is externally linked from our Site, are all original designs created by Coco & Bella Creative Design Co. 

You are not permitted to resell or share these products with any other third parties without explicit permission to do so, which is not generally implied. 

 

By purchasing a product from our store, and our external Etsy Store, you are agreeing to comply with these terms and conditions. Failure to adhere to the above could result in potential legal action.

We do not allow refunds on our digital download posters because the files are available immediately upon receipt of payment and cannot be returned once purchased. 

For print posters, these are made to order and therefore refunds will only be granted if the print received by the customer is proven to be defective. We have a robust quality-checking process in place so these instances are extremely rare. We do not accept exchanges.

 

We provide tracking information on all shipments of print posters and cannot accept responsibility for missing parcels. Please ensure that you enter address details accurately and check them carefully before completing your purchase. If you have any issues regarding the delivery or receipt of your package, please contact the courier directly quoting the tracking number. We will not provide refunds for undelivered parcels - once the parcel is shipped, we have fulfilled our responsibilities for the completion of the order.

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Prohibited User Policy

You may use our Site only for lawful purposes. You may not use our Site in any way that breaches any applicable local, national or international law or regulation, that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.   

You are not permitted to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.  You cannot transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). You are not allowed to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. 

You may not reuse any of the content we have published on our site to produce as your own work, whether for financial gain or not. The content on our site has been created by us and is therefore protected under copyright law. This includes copy, imagery that we have created, altered or manipulated from the original source which we accessed the rights to, or vector graphics we created.

 

 

These policies were last reviewed and updated on 02 January 2024.

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